Public digital workflows

The intake, the form, the posting — made usable, recorded, and ready to hand off.

Named workflow
Section 508
Human gates
Handoff you own

A lot of public digital work is a form, a routing rule, and a PDF at the end. The failure is usually in the handoff between those three, not in the brand on the homepage.

Workflow consulting on a named intake, form, or posting: diagnose how it actually runs, map the break, improve the procedure or the small tool, and leave an evidence trail a reviewer can follow.

Same method as the rest of the practice: diagnose the operating system, map the risk or workflow, improve the procedure or digital tool, produce evidence and a usable handoff.

What you get

A mapped workflow
The improved procedure or tool
An evidence trail
Handoff notes

How accessible public systems runsSee the method

01Understand the operating system
02Map the risk or workflow
03Improve the procedure or digital tool
04Produce evidence and a usable handoff

Section 508
ADA Title II
WCAG 2.1 AA
Named scope only
No overlay product

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